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If I place a stop payment on a check, can I be notified if it is subsequently presented for payment?
October 5, 2017 11:11:49 AM
In reply to mary, wilmington
Welcome to TD Helps Mary.
In regard to placing a stop payment, we apologize as we are unable to send notifications at this time, if the debit has been presented for payment.
To place a stop payment, you may contact us directly 24/7 at 888-751-9000. After account verification, our Specialists will be happy to further assist you.
If you'd rather speak with a Representative in person, you may visit your local TD Bank Store to place a stop payment. To take a look at TD Stores and their hours please visit http://go.td.com/1f9DSJR.
You can also place a stop payment online by first logging onto your TD Bank Online Banking account here: https://go.td.com/1eaISlq. Then click the “Customer Service” tab at the top of your screen. Please click the second blue link from the top in the right hand column that says “Stop Payment.”
In order to ensure the effectiveness of a stop payment, we require that you provide us with the following information:
1. Check number
2. Date on check
3. Dollar amount
Your stop payment will be guaranteed only when the correct check number, payee name and exact dollar amount are provided. Stop payments are effective for 12 months from the date the stop payment is placed.
If this was a check-by-phone or an online payment and the payee debits your account via an electronic withdrawal (ACH) instead of a paper check (draft), this stop may not be guaranteed.
To be effective, a stop payment (for an electronic transaction) request must be received at least (3) Business Days prior to the regularly scheduled payment date, and must precisely identify the account number, date and amount of the payment, and the payee.
If a stop payment is placed on an ACH payment (an electronic payment using your account and routing numbers), the transaction will still post the account. If the stop payment was accurately placed, the payment will be returned unpaid the following business day and the funds replaced in your account.
Please note that there is a $30.00 fee associated with this service.
We hope that this information is helpful, and please take care!
Alara B, Mount Laurel
October 5, 2017 11:39:46 AM