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I have put a stop payment on a PAP and this company was able to remove money from my account after the stop payment and after one of the payment was refunded to my account.
August 5, 2015 05:23:56 PM
In reply to davie, belleville
We understand your concern, Davie and we'd be glad to point you in the right direction.
Based on your question, it sounds as though you placed a stop payment and it was unsuccessful. To determine why the payment processed even with a stop payment, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to review your account.
Similarly, you are able to visit us during lobby hours at any TD Store to discuss your account and the stop payment. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Davie and have a good day.
Megan K, Mount Laurel
August 5, 2015 05:24:21 PM