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I already have a simple savings account with TD and I wanted to open a Student Checking so I opened it online and was able to transfer money from the savings to the new student checking. However, when i log into the mobile app my new checking account isn't coming up even though it says the money transfer is pending. I just don't know why i don't have access to it..
January 30, 2017 09:39:56 AM
In reply to mikenna, suffern
We understand your concern, Mikenna. We'd be glad to help.
Please know that your checking account should become displayed online automatically within 2 business days.
If it has passed this time frame, we recommend contacting us directly for help. You are able to call us 24/7 at 888-751-9000 or visit any TD Store for assistance with your online account. Once speaking with a Specialist, they would be glad to make your new checking account visible online.
We hope to hear from you soon, Mikenna. Have a good day.
Megan K, Mount Laurel
January 30, 2017 09:40:06 AM