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I want a third party to be allowed to make a debit to my savings account, is this allowed? It is a college payment. I can not schedule this from your bill pay, it's scheduled with the colleg
September 1, 2017 12:18:35 PM
In reply to Marissa, Brsitol
Good afternoon, Marissa, and welcome to TD Helps!
We completely understand your needs to make your college payments, and we'll be more than happy to help!
Most colleges should offer their students the ability to make ACH payments, or a direct payment. This type of payment allows for companies, such as colleges, to debit your account directly. Should this be a service offered to you, you'll be able to enter in your account number and routing number directly, which will create an ACH payment to be debited directly from your Savings account.
We'd like to take a moment to explain the importance of informing your college that your account is a Savings account, and not a Checking, if this is actually the case. If your college should submit your payment as a Checking account payment, when your account is actually a Savings account, the payment will more than likely be declined.
If you need to verify whether your account is a Checking or a Savings, please don't hesitate to contact us directly, and we'll be more than happy to help! Banking Specialists are available 24 hours a day, 7 days a week. You're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
You may check this information by logging into your Online Banking, too. If you're unaware of what your account number may be, you can also retrieve the information this way. To log into your Online Banking, feel free to use the link here: https://go.td.com/1eaISlq. If you've never used Online Banking before, and would like to sign up, feel free to contact us at the number above so we can help!
Once you're able to access your Online Banking, under 'Deposit Accounts', you should be able to view all of your available accounts with TD Bank, and can even determine if they are a Checking or a Savings account. You can also retrieve your full account number from here, directly to the right of your 'Account Name'.
You can also view this information by using the TD Bank Mobile App. If you haven't yet downloaded our Mobile App, feel free to click here: https://go.td.com/1hOPk1H to learn more.
Once you're able to log into your TD Bank Mobile App using the same Online Banking credentials, simply click on the 'Accounts' button, symbolized by the wallet, and you will then be viewing all of your accounts, as well as their types. If you need to retrieve your account number this way, click on the account of your choosing, followed by the 'Details' tab. From here, you can immediately see the last four digits of your account number, but by clicking 'Show', you'll have access to your full account number.
We sincerely hope this helped clear up any confusion, Marissa! Please let us know if you have any additional questions, and we hope you have an amazing weekend.
Brittany M, Mount Laurel
September 1, 2017 12:19:21 PM