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October 21, 2014 09:02:24 AM
1 person recommended this |
In reply to tom, Philadelphia
Thank you for visiting us at TD Helps, Tom. We are happy to help!
As our Store hours vary by location, please check out our website for hours and locations which may suit your schedule. You are welcome to use our TD Store Locator here: http://bit.ly/TDStores which can assist you in finding your preferred TD Bank location and their hours.
As always, should you have any questions regarding your account or to make an appointment at your TD Bank Store, please call a Customer Service Representative 24/7 at 1-888-751-9000.
We hope you find this information helpful, Tom and enjoy your day!
Colleen B, Mount Laurel
October 21, 2014 09:03:33 AM
I had just received a statement with zero balance should have over 2 thousand dollars.
frank, phila pa
April 18, 2016 07:53:56 AM
In reply to frank, phila pa
We understand you're concerned, Frank and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Frank and have a good day.
Megan K, Mount Laurel
April 18, 2016 07:54:06 AM