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I am a new TD customer and I am trying to get my account online which all my information was inputted by a TD representative - I think I am locked out could you unlock my account so I can get into my info,
Thank you for your help
Rita, BEAR, DE
December 7, 2014 06:45:57 PM
In reply to Rita, BEAR, DE
Thank you for coming to TD Helps today, Rita! We're sorry for any trouble that you are having with your online banking and we'll be happy to help you.
We recommend contacting our 24/7 Customer Service line at 888-781-9000, and one of our Banking Specialists can assist you after they verify your account information. If you are unable to call us, that's ok. You can visit your local TD Bank Store during lobby hours as well. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If this is for a BusinessDirect logon, feel free to contact us 24/7 at 800-493-7562. Our Specialists will be happy to help you change your password and verify your user ID to get you back online.
If you are referring to a TD Bank Go Card, click here: http://bit.ly/1qcR0B0 to change your password. If you have any questions or need assistance, please contact our 24/7 Customer Service line at 855-219-8050.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
For additional support on other online banking platforms, such as: TD Credit Card, Mortgage Documents, etc. please contact our 24/7 Customer Service line at the telephone number listed above.
We hope this helps and please let us know if you have any questions, Rita. Take care!
Katherine G, Mount Laurel
December 7, 2014 06:46:57 PM