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I am going to get swift transfer. To TD bank. I am located in Toronto. What info should I provide the sender?
December 9, 2017 07:12:48 AM
In reply to Volodymyr, Toronto
Good morning, Volodymyr, and happy Saturday.
We appreciate you coming to TD Helps for assistance today. Based on the information you have provided, it sounds as though you may be looking to have an international wire transfer credited to your account with TD Canada Trust. If this is the case, we sincerely apologize for any confusion, as you are currently speaking with TD Bank, partner of TD Canada Trust in the United States.
While TD Bank and TD Canada Trust share the same TD shield, we are different entities, and so that we may better assist you, we'd like to recommend that you speak with TD Canada Trust directly.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust.
In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu.
A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We apologize again for any confusion, Volodymyr, but we hope this helps.
Take care, and have a great weekend.
Brittany M, Mount Laurel
December 9, 2017 07:13:27 AM