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I am trying to talk to a customer service rep but keep getting cut off. I am leaving for vacation and need to register my itenerary
mary, tavares fl
September 27, 2016 07:21:12 AM
In reply to mary, tavares fl
We're sorry to hear that you're having trouble connecting with us, Mary. We'd be glad to help.
We encourage you to reach out to a Specialist in regard to your travel plans. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Mary. Take care.
Megan K, Mount Laurel
September 27, 2016 07:21:25 AM
In reply to Megan, Mount Laurel
My name is Michael X XXXX, and my Account Number is #XXXXXXX, SSA XXXXXXX, DOB XXXXX, Debit Card # XXXXXXX, Expiration Date XXXXX, Security Code XXXX, for my old address at XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
I am currently staying at Soldier On at the Leeds VA Hospital, and somehow my phone battery died so I couldn't call to dpeak to a representative.
Somehow, my account isin overdraft and now when I use my Debit Card to check the account, it replies Declined Error Code = 3-DA000(20)/ Unauthorized Usage.
I get paid on the first of the month, a VA Compensation Payment from my Service Connected Disability earned while in the Air Force, and I believe it's amount is $XXXXXX.
I am just making sure that my account isn't blocked for payday on the first.
September 29, 2016 10:20:18 AM
In reply to Micheal, Pittsfield
Thank you for joining in, Michael.
As we mention above, TD Helps is not considered a secure platform and we do not have access to your account/personal information. Because of this, we ask that you reach out to us using one of the methods above for help.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
September 29, 2016 10:20:39 AM