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I never received my interest statement for my taxes on my savings account.
February 8, 2015 04:04:04 PM
3 people recommended this |
In reply to tina, brigantine
Good morning, Tina and thanks for joining us here on TD Helps! We'll be glad to discuss this with you.
First, we'd like to let you know that TD Bank 1099-INT forms were generated and mailed by January 31, 2015. Please keep in mind that these are generated for customers who earned more than $10.00 in interest for the previous year on their deposit accounts. If you're not certain if you'll receive the form, you may wish to review your interest earned on your December, 2014 statements for all of your accounts which earn interest, or give us a call 24/7 at 888-751-9000 to see if you should expect one.
If you should receive a form and have not received it within 7-10 business days after January 31st, you will have a few ways to request a copy. You may give us a call, send a secure message or visit any TD Bank Store. You may to choose which option is most convenient for you! To connect with one of our Banking Specialists, you can call us at the number just mentioned, 24/7 and upon verification, they will be able to submit a request for a copy of your 1099-INT form.
To send a Secure Message instead, you must first be enrolled in Online Banking and to start the process please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa debit card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." In your message, please be sure to include the account numbers, your current address and the reason you're requesting a copy (i.e. lost other copy, did not receive original). Or, come in and see us! We're available at these times and locations and would love to see you: http://bit.ly/TDStores!
We hope this clears it up for you, Tina! Thanks again for stopping by and have a great rest of your weekend.
Kristen P, Mount Laurel
February 8, 2015 04:07:36 PM
1 person recommended this
In reply to Kristen, Mount Laurel
I wonder if there's any way I can get T5 form online, or do I have to go to the branch to get a copy? Thank you!
April 7, 2017 07:17:19 AM
In reply to Quji, Kelowna
Thanks for joining in, Quji.
We notice that you're writing to us from Canada. Because of this, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this helps and have a good day.
Megan K, Mount Laurel
April 7, 2017 07:17:48 AM