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My name is Gustavo.
I can't login in my account, what happend? I need help.
Gustavo, São Paolo
September 12, 2017 07:32:23 AM
In reply to Gustavo, São Paolo
Good morning, Gustavo, and thanks for connecting with us today.
We're so sorry to hear that you're having trouble logging into your Online Banking, and so that we can better assist you, we ask that you connect with us directly. We apologize for any inconvenience this may cause you; however, please understand that TD Helps is not considered a secure forum, and because of this, we do not have access to your account or personal information.
Our Tech Support Specialists are available to you, 24/7, and can be reached by dialing 800-493-7562. If you are currently outside of the United States, you can also reach us by calling collect, with operator assistance, from any landline device, by asking the operator to dial (215)-569-0518.
Additionally, if you are not out of the country, you're also welcome to visit a TD Store location, for assistance. Our Customer Service Representatives are available during lobby hours to help, and we invite you to check out the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location.
We look forward to hearing from you soon, Gustavo! Have a great rest of your day.
Brittany M, Mount Laurel
September 12, 2017 07:33:08 AM