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No. My TD Bank app was working in US. I traveled back to Nigeria and my app doesn't work again. The error message is "Hmm, something didn't work at this time, please, try again" I have uninstalled and installed the app twice, yet the problem is still there.
Donald, Port Harcourt, Nigeria
July 10, 2017 05:46:11 PM
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In reply to Donald, Port Harcourt, Nigeria
Welcome to TD Helps, Donald.
We're sorry to learn that you are having difficulty accessing your mobile app. We're not experiencing any know issues and we'd love to look into this personally for you however, TD Helps is not considered a secure forum so we do not have access to your personal or account information.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To contact us from outside the United States, please give us a call by dialing 1-856-751-9000 or call us collect at 1-215-569-0518. Please use a landline to call collect. For your convenience, we are available 24 hours a day, 7 days a week. You may also contact us by sending a secure message through TD Bank Online Banking.
We hope to hear from you soon, Su Ji.
Customer Service Team, Mt. Laurel
July 10, 2017 05:48:48 PM