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How long will it take for a written response from my secured message sent today? I am unable to call. Thank you
jonathan, new york
March 18, 2015 12:09:46 PM
In reply to jonathan, new york
Welcome to TD Helps, Jonathan. We're sorry you're experiencing issues using your card and we'll be glad to point you in the right direction for assistance.
We're glad to hear you've taken the steps to contact us via secure message regarding your card. Once you send us a secure message, we will get back to you within 24-48 hours. If you need immediate assistance and are able to access a land line telephone, you're welcome to give us a call from Mexico by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518.
We hope this helps and enjoy your day.
Colleen B, Mount Laurel
March 18, 2015 12:10:35 PM