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we have a td bank (Visa) with 100.00 on it and does not work? can't get to work anywhere? It was a gift for my daughter and she has never been able to use it! Please help… firstname.lastname@example.org
Rebecca, Sag Harbor
March 11, 2015 02:44:11 PM
In reply to Rebecca, Sag Harbor
We appreciate you joining us on TD Helps, Rebbeca.
We're sorry to hear you're having trouble using your card. Although we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. If this is a TD Debit Card linked to a TD personal account such as a Checking or Savings account, we ask that you contact our Banking Specialists, available 24/7, at 888-751-9000 or you could visit a nearby TD location for further assistance. For Store locations please view: http://bit.ly/TDStores. After we verify your account, we would be happy to review your concerns further.
If you are referring to a TD Go Card, please take a look here: http://bit.ly/1d2j6OJ for all the information you may like to know. Any additional questions about TD Go Cards can also be answered by calling TD Go Card Customer Service 24/7 at 855-219-8050.
If you are referring to a TD Visa Gift Card, please call TD Gift Card at 888-294-2249 to speak with a Specialist and they are available 24/7 and they can also answer any questions you have about your Gift Card. Also feel free to check out: here http://bit.ly/1cIdAj6 to read our frequently asked questions.
Let us know if you have any other questions.
Brian M., Mount Laurel
March 11, 2015 02:45:00 PM