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ON 4/21/2017 TD BANK CASHED MY CHECK,THEY TOLD ME MY LEAN RELEASE WAS MAILD 5/1/2017 IT IS NOW 5/16/2017 AND NO LEAN RELEASE,,,HOW LONG DOES THIS TAKE?
KEVIN, NEW YORK
May 19, 2017 02:41:13 PM
In reply to KEVIN, NEW YORK
We understand your concern, Kevin. We'd be glad to discuss.
Please know that the time it takes to receive any documentation from TD may take 7-10 business days based on your post office. We apologize for any delay you may experience.
If you do not receive this information within the time frame mentioned above, we recommend contacting a Financial Solutions Group Specialist 24/7 at 800-937-5020 or visit any TD Store. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR. We'd also be glad to review the address on file for your request and make sure the documents were sent to the appropriate place.
Keep in mind that if your loan was financed using TD Auto Finance, we recommend contacting them directly for help. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope this helps, Kevin. Have a good day.
Megan K, Mount Laurel
May 19, 2017 02:41:33 PM