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For the past 5 days after I log in and click on a link it takes me back to the sign in page. I deleted my bookmark and manually typed in the address and it still happens. Not only to my account but my sons and husbands is doing this also when we login. I've logged in approx 6 times already today and can't complete my transactions. This is from the website and not using an app.
May 1, 2017 11:48:06 AM
5 people recommended this |
In reply to Alice, Sewell
We're sorry to hear that you're having trouble, Alice.
As you mention that you aren't the only one experiencing this difficulty, it sounds like a browser issue.
Please know that the TD Bank web page is compatible with the newest versions of most popular browsers. We recommend making sure your browser is up to date. If not, making the update may resolve the trouble you've encountered.
In addition to updating your browser, we recommend restoring your browser's default settings as well as clearing your cookies/cache.
If the trouble persists, we recommend contacting us directly for help. Our Tech Support Specialists are available 24/7 at 800-493-7562.
We hope this helps, Alice. Have a good day.
Megan K, Mount Laurel
May 1, 2017 11:48:17 AM
1 person recommended this