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I received the following email requesting me to register and setup a password. I have exchanged emails with my advisor at TD for the past couple of years and never had this request. Is this something new TD has implemented? Is it safe.
"At TD Bank, your privacy is very important to us and we are committed to safeguarding your personal information. That’s why we use secure eMail to send online messages to our Customers. To allow us to send you secure messages in the future, please complete the one-time registration using the link below.
Registration is easy! Simply click the link below to register and create a password:
TD Bank Secure Email Messaging Server for Registration
This link will be valid for 5 days, after which a new secure message will need to be sent to you in order to complete your registration.
Once you have registered, the message referenced above will be automatically sent to you and you will be able to receive secure messages from TD Bank in the future.
We appreciate your business and look forward to continuing to Build The Better Bank. If you have any questions, please contact the sender of this message at email@example.com.
TD Bank Group"
April 3, 2015 07:37:54 PM
6 people recommended this |
In reply to RALPH, TORONTO
Thank you for reaching out to us on TD Helps, Ralph. We'd be happy to point you in the right direction.
We've noticed that you're writing to us from Canada. We recommend taking a look at the Canadian TD Helps page found here: http://bit.ly/1giEf7F. By following the mentioned link, you are able to submit your inquiry to the Canadian TD Helps Representatives who will be happy to answer your concerns to the best of their ability.
If you would like to speak with a Representative directly, feel free to take a look at their "Contact Us" page found here: http://bit.ly/1woOVay.
We hope this helps, Ralph and have a good day.
Megan K, Mount Laurel
April 3, 2015 07:40:45 PM
In reply to Megan, Mount Laurel
And how does one "unsubscribe" from such secure email format?
January 14, 2016 12:24:49 PM
In reply to Aline, Ottawa
Welcome to TD Helps, Aline. Thanks for joining in the conversation.
As we mentioned above, we recommend reaching out to TD Canada Trust in regards to these types of concerns. You are able to use the link provided above to visit the Canadian TD Helps page or take a look at the "Contact Us" page for alternative options.
Please know that we would like to assist you directly however TD Bank and TD Canada Trust are only affiliates. Though we share the same TD Shield, we are separate institutions. We apologize if this causes any inconvenience.
Thanks again for your question and have a good day.
Megan K, Mount Laurel
January 14, 2016 12:25:46 PM