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Is there a current roadmap for TD Bank NA issuing Pin and Chip debit cards? Your Canadian parent division already issues PIN and Chip debit cards for their customers banking with TD Canada Trust. I was wondering if there are plans in the works to ensure that clients who has accounts in the US division may eventually get PIN and Chip debit cards.
Jeff, Vancouver, BC
March 18, 2015 02:14:25 PM
In reply to Jeff, Vancouver, BC
Thanks for connecting with us today, Jeff.
Although TD Bank does not offer EMV (Europay MasterCard and VISA) chip debit cards at this time, we will continue to assess our customers' needs. We are committed to providing financial solutions that meet those needs as they arise. Please stay tuned for updates!
The security of your account is of great importance to us and TD Bank offers multiple layers of security protection against fraud for its Customers. We have tools in place to monitor debit and credit cards for suspicious activity. We monitor cards for unusual activity 24 hours a day/7 days a week and will reach out to you if we suspect any fraud. For additional safety, we encourage you to visit http://bit.ly/1npPddy for tips to protect your accounts as well as some great information on how to protect yourself against fraud.
If you will be traveling, for the most effective use of your card we recommend contacting TD Bank prior to your trip to provide your travel dates and destinations. If you plan to travel while in another country using subways, buses, through toll booths, etc. try to purchase your tickets in advance. We also suggest bringing local currency just in case it is needed. And if your card is not accepted and you do not have local currency, we advise that you find an attendant who can help direct you toward an acceptable payment method. Please also see http://bit.ly/1ltwDDc for some of our international travel tips.
If you still have any additional questions or concerns, you may feel free to reach out to our Banking Specialists 24/7 at 888-751-9000 or visit your local TD Bank store. To find out TD store locations near you, please visit, http://bit.ly/TDStores .
Hope this helps and have a nice day.
Sandy D, Mount Laurel
March 18, 2015 02:20:42 PM