Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
hello, i am in india and cant seem to use my TD debit card at an ATM. It says my card has been blocked. What can i do?
February 4, 2015 05:19:38 PM
In reply to Nerisa, toronto
Thank you for joining us here at TD Helps, Nerisa. We're sorry to hear you're having difficulties with your card and would like to point you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. We would love to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We recommend contacting us directly at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After account verification one of our Specialists will be more than happy to help with your debit card.
You can also send us a secure message using www.tdbank.com, if you are enrolled in Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect Online Banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If your account is with TD Canada Trust, feel free to take a look here: http://bit.ly/1qsSNsT for some advice from our friends. For any questions, you're more than welcome to reply to either of these, or post your own question at http://bit.ly/1kD3iFr.
Let us know if you have any other questions, Nerisa. Take care!
Colleen B, Mount Laurel
February 4, 2015 05:20:17 PM