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Nick, Fort Lauderdale
May 6, 2015 09:45:16 AM
In reply to Nick, Fort Lauderdale
Hello Nick and thanks for choosing to ask your question here on TD Helps.
Although we'd like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum. We recommend contacting us via telephone 24/7 at 888-751-9000 so we may review your account further with you.
You may also visit your local TD Bank Store to discuss this further. For a listing of TD Bank Stores, feel free to look here: http://bit.ly/TDStores.
Another way to get in touch with us would be via Secure Message. If you're enrolled in Online Banking, you may send a Secure Message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you're not yet enrolled in Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Visa Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
Feel free to visit again if you have any more questions and please have a great day!
Sandy D, Mount Laurel
May 6, 2015 09:46:26 AM
1 person recommended this