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My mobile app payments are being declined, regular card is fine. What could be causing the issue.
July 24, 2017 09:26:43 AM
In reply to Vladimir, Toronto
We're sorry to hear that you're unable to make payments, Vladimir, and we'd be glad to help you connect.
If this is in regard to your account with TD Bank in the U.S., we ask that you contact a Tech Support Specialist 24/7 at 800-493-7562. They would be glad to review your online accesses to determine the issue.
If you're referring to your account with TD Canada Trust, we encourage you to reach a Specialist there. You can review their contact options here: https://go.td.com/1woOVay.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to help directly.
We look forward to hearing from you, Vladimir. Have a great week!
Megan K, Mount Laurel
July 24, 2017 09:26:57 AM