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Is the TD rewards website down? I've been trying to access it for 24 hours and it won't load.
October 19, 2017 09:28:47 AM
In reply to Melissa, Calgary
Welcome to TD Helps, Melissa.
We're so sorry to hear that you're having trouble accessing your cash rewards for your TD Credit Card, and we'll be more than happy to help.
To start, please know that you are currently speaking with TD Bank, located in the United States. We notice that you're writing into us today from Calgary, AB, and because of this, we believe that you may be looking to contact TD Canada Trust.
If this is the case, and you're contacting us today in regard to a Credit Card you may have with TD Canada Trust, we ask that you call 1-855-315-4325 to speak with our friends up north. We have also provided a link here https://go.td.com/1woOVay with all the options you have when wanting to connect with a TD Canada Trust Specialist.
In the event that you are referring to a Credit Card you may have with TD Bank, we apologize again that you're having trouble accessing your rewards, and ask that you dial 866-686-4708 to reach one of our knowledgeable Credit Card Specialist. As we do not have any issues to report with our site, www.tdcardservices.com, a Specialist will be happy to help by troubleshooting your concerns with you directly.
Thanks again for stopping by today, Melissa. Enjoy the rest of your day, and take care.
Brittany M, Mount Laurel
October 19, 2017 09:29:05 AM