Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Hi , i was at USA as a J1 student . While leaving USA i was robbed in NY and in my lugguage were information about my card ( for online form ,like security questions,user name) . Now i cant access to my online application,is there any way to change informations , i can send you my password,pin for card,my email,end every security question that i got there. I sam just scared that thief of mu luggage can use that inforamtion in a wrong way . I can also send you number o police report to check a case . Thanks a lot !
looking forward to hear you .
bojana, south yarmouth
September 12, 2015 07:48:42 AM
In reply to bojana, south yarmouth
Thank you for reaching out to us on TD Helps, Bojana and we're sorry for the situation you have to go through.
If you have not yet done so, please connect with our 24/7 Banking Specialists as soon as possible. When you are calling from any country outside the United States, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After account verification, they can assist you with online banking and they can also close your debit card to prevent any unauthorized transactions. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Hope to hear from you soon, Bojana. Take care!
LiShu R, Mount Laurel
September 12, 2015 07:50:08 AM