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I have two gift cards, one is activated and used regularly, with balance almost used up. the second I cannot register it online web page says the second card is activated, but I need to input first cards' number, which I did But The web site still won't recognize 2nd card. does this mean I can not have 2 cards open at the same time on my account? Ive been working on the for 2 days now , even called on the phone ,but nothing works website won't register the second gift card. please help. need second card.
January 13, 2017 01:29:07 PM
In reply to Sue, Dayville
Thanks for contacting TD Helps today, Sue. We're sorry to hear that you're experiencing issues, and we'll be happy to point you in the right direction.
As you mentioned that you're experiencing difficulty registering your gift card online, don't worry. We have other options for you!
To register your card in just a few minutes, we invite you to give us a call, 24/7, at 888-294-2249 so one of our Specialists can assist you.
As always, you're also welcome to stop by your local TD Bank Store for assistance. To take a look at TD Stores near you please visit: http://go.td.com/1f9DSJR.
Also, you can take a look here: https://go.td.com/1cIdAj6 for our Visa Gift Card Frequently Asked Questions.
We hope this helps, Sue. Enjoy the rest of your day, and have a great weekend.
Customer Service Team, Mount Laurel
January 13, 2017 01:29:27 PM