Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Our Condominium Association is planning to terminate our property management Agent. I am an authorized signer on our Account along with the Agent. It is my understanding that in order to remove him as an authorized signer, we must visit a TD Bank branch. My question is, what happens if he doesn't cooperate with us to get him removed from the Account? Is our only option at that point to close the account and reopen a new one? We do not want to do this since we want to continue to use our printed business checks. In addition, I would like authorized access to our online banking. Can I get that authorized access? Our Agent took care of opening our Account, therefore, I do not know what type of restrictions he put on the Account.
February 17, 2016 11:47:53 AM
In reply to Terri, Wilmington
Good afternoon, Terri, thank you for reaching out to us on TD Helps.
If you are currently listed as the authorized signer on this small business account, we ask you please visit your local TD Bank Store, during lobby hours and they will be happy to assist you with your request. It is highly recommended to contact the TD Store you will be visiting in advance to confirm the type of the documents you will need to bring with you in order to complete this request. For a list of the Store locations, hours and telephone numbers, please visit here: http://bit.ly/TDStores.
Additionally, please contact our 24/7 Small Business Team directly at 800-493-7562, option 2 when you are available, so our Small Business Team can better assist you with your online banking access.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
February 17, 2016 11:49:26 AM