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December 14, 2015 06:58:55 PM
In reply to Christy, Pennsauken
We're sorry to hear that you were unable to make a withdrawal, Christy. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. You are able to contact our 24/7 Banking Specialists by dialing 888-751-9000. After account verification, our Banking Specialists will be glad to review your account and determine why your card was not accepted.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Christy and have a good day.
Megan K, Mount Laurel
December 14, 2015 06:59:11 PM