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The bank teller told me if I get 3 direct deposit in my account I'll get a reward of 150 but it isn't there what should I do
April 13, 2017 01:07:16 PM
In reply to Crissy, Brooklyn
Welcome to TD Helps, Crissy. We'd be glad to discuss.
It sounds as though you're referring to a recent checking promotion we offered. Please know that in order to qualify for the TD Convenience Checking account promotion you need to meet the following criteria:
- The primary owner must be a new to bank Customer
- The account was opened Online during the promotional period (Accounts opened in Store or by phone are not eligible).
- You have received direct deposit(s) totaling $500 or more within 60 days of account opening.
Once all of the qualifications have been met, we ask that you allow up to 95 days to receive a credit.
To determine if you opened a qualifying account and to discuss the eligibility requirements in detail, we ask that you contact us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a great day!
Megan K, Mount Laurel
April 13, 2017 01:07:41 PM