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I started to use this TD debit card last week. And yesterday the card was declined at two different supermarkets. Lately I only purchased a money order. And I'm pretty sure the password is right.
February 15, 2015 07:31:11 PM
In reply to Yi, Philadelphia
Good evening and thanks for stopping by TD Helps with your question, Yi. We're sorry for any difficulties you are having with your debit card and we'll be glad to help.
As we'd like to assist you directly here, we are unable to do so because we do not have access to your account information as this is considered a public forum. With that being said, we recommend contacting one of our Banking Specialists 24/7 at 888-751-9000 or visiting any TD Bank location during lobby hours. Once our Banking Specialists verify your account information, they'll be able to provide the additional assistance that you need. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you account is enrolled in Online Banking, you may send us a Secure Message as well. If you're not currently enrolled for this free service, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, ATM/Visa debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message," which is located underneath the Message Center on the left hand side of the page.
We hope this information is helpful to you and let us know if you have any additional questions, Yi! Take care and have a good one.
Katherine G, Mount Laurel
February 15, 2015 07:32:47 PM