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The comparison chart at tdbank.com->Banking->Checking->Compare Accounts states for TD Relationship Checking that "Paper Statements" are "Free including check images", yet my paper statements have never included check images. How can I enable this feature on my paper statements?
Ken, Westport CT
September 15, 2016 10:28:44 AM
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In reply to Ken, Westport CT
Welcome to TD Helps, Ken. We're glad you stopped by.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit: https://go.td.com/1lvjfOJ
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Please don't hesitate to let us know if you have any additional questions or concerns. Enjoy your day.
Customer Service Team, Mt. Laurel
September 15, 2016 10:34:23 AM