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January 22, 2015 01:58:18 PM
In reply to Drew, Flemington,NJ
Thanks for writing in and sorry to hear you've encountered some difficulties online, Drew. We'll be happy to point you in the right direction.
Since you told us that your log in page is not accessible, this sounds like a browser issue. We'd first recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
Our Tech Support Specialists are available 24/7 to assist you with your online account if you're still unable to log in. You can call us at 800-493-7562 and a Specialist will be more than happy to help you.
Hope these tips help get your account up and running again, Drew! All the best and enjoy your day.
Kristen P, Mount Laurel
January 22, 2015 02:01:04 PM