Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
There is a Burger King charge and a coca cola charge not mine
David, Coral Springs
December 4, 2014 07:03:09 AM
In reply to David, Coral Springs
Thank you for coming to TD Helps with your question, David. We're sorry for the trouble you are having with your ATM card and would like to guide you in the right direction for assistance.
Given the specific situation, we'd advise you to contact our 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Once your account information is verified, our Banking Specialists can take a look at your account, file a dispute if necessary, and close your debit card and mail a new debit card to your address on file. If you'd like to sit with a Banking Specialist in person, you may do so at any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find a TD Bank near you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Please let us know if you have any questions and have a good one, David.
LiShu R, Mount Laurel
December 4, 2014 07:10:26 AM