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There are a lot of unusual debit entries on my account. How can I quickly
get detailed information about these transactions?
laura, st petersburg
May 4, 2015 01:41:33 PM
In reply to laura, st petersburg
We understand your concern, Laura and we'd be happy to point you in the right direction.
You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to review the transactions with you and dispute them if necessary. If you prefer, you are also able to visit a TD Store during lobby hours for help. To take a look at TD Stores in your area, please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are able to review these transactions by signing in to your online account here: http://bit.ly/1eaISlq. If you still need assistance reviewing the transactions, you are able to call us by using the number mentioned above, by visiting a TD Store or sending a secure message while you're logged in.
On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you are not currently enrolled in Online Banking and would like to be, you are able to sign up here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security Number, ATM/Visa Debit Card number and email address to complete the process. If you have any trouble, we're just a call or a visit away!
Transactions that we do not recognize can be stressful and we understand. We recommend taking a look here: http://bit.ly/1npPddy. The link will direct you to our Security Center that offers helpful hints and tools to help keep your banking secure.
We hope to hear from you soon, Laura and have a good afternoon.
Megan K, Mount Laurel
May 4, 2015 01:42:01 PM