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WHAT IS THIS CHARGE FOR?
MARLENE, LINE LEXINGTON PA
August 10, 2017 08:34:51 AM
In reply to MARLENE, LINE LEXINGTON PA
Good morning, Marlene! Thanks for coming to TD Helps today.
Before we begin, please understand that TD Helps is not considered a secure forum of contact. Because of this, we are unable to access your account specific information to determine why you may have been charged a specific transaction. For further assistance, we recommend that you contact us directly.
Banking Specialist are available 24 hours a day, 7 days a week, at 1-888-751-9000, and after verification, they'll be more than happy to help. As always, you're also welcome to visit a TD Store location for further assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope to hear from you soon, Marlene. Have a great day!
Brittany M, Mount Laurel
August 10, 2017 08:35:27 AM