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There was a charge on my account that I did not authorize for $87.00. Says it was a check but I have a feeling it came from this telephone call I got the other week. I could not understand the people and thought they said they were from td bank. Before I knew it I had given them my account number. Can you reverse the charge please.
June 23, 2015 10:45:54 AM
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In reply to mary, gastonia
We appreciate you coming by TD Helps with your concerns, Mary. We'd be happy to help point you in the right direction.
Before we do, we'd like to let you know that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
To best assist you, we ask that you contact us 24/7 at 888-751-9000 to speak directly with a Banking Specialist. If you'd prefer, you may also visit a TD location. For a listing of TD Stores please check out: http://bit.ly/TDStores. After our Specialist has verified your account, we can review the transaction in question and also go over all options available to dispute this charge.
We hope this helps, Mary. If you need anything else, please do not hesitate to let us know.
Yen D, Mount Laurel
June 23, 2015 10:51:33 AM