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fraudulent activity? If not, what safety measures can I take other than looking at my account several times a day.
August 29, 2015 01:14:39 PM
1 person recommended this |
In reply to Robin, Brookline
Thank you for visiting us on TD Helps, Robin.
TD Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. Our concern for the safety of your financial and personal information goes beyond our banking relationship with you. We invite you to click here: http://bit.ly/1npPddy for additional information about what we offer to our Customers and how we can help.
As you mentioned in your message that there was a fraudulent withdrawal from your Checking account, we'd definitely like to help with disputing this transaction and recovering the funds. In order for us to assist you further, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transaction with you, provide more information on the transactions in question and provide any possible solutions to help you recover the funds if it is determined that the transaction is unauthorized. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for stopping by, Robin. Enjoy your weekend!
LiShu R, Mount Laurel
August 29, 2015 01:15:36 PM
1 person recommended this