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My TD Bank Online Banking Account is locked i wanted to check if someone was using it . its been gone for about 2 or 3 days . I don't know what to do
June 30, 2015 05:45:30 PM
In reply to Sheila, Camden
Thank you for joining us on TD Helps, Sheila. We're sorry to hear that you've lost your card and we'd be happy to help.
First, if you have not done so already, we recommend contacting us as soon as possible to close your Debit Card for your account's security. Our Banking Specialists are available 24/7 at 888-751-9000 to assist with closing your card.
After account verification, our Specialists would also be able to submit a request to have a Card mailed to the address we have on file for you. Please keep in mind that depending on your post office your new Card will arrive within 7-10 business days. Additionally, our Specialists would be happy to review your account with you to make sure that no unauthorized activity has occurred.
You are also able to visit a TD Store to close your Debit Card and have a new one reissued. To take a look at TD Stores near you please visit http://bit.ly/TDStores. Be sure to bring a valid photo I.D. for your visit (Driver's License, Passport, Military I.D. etc.).
Please know that you are also able to ask for assistance with your Online Banking by calling the 24/7 number listed above or by visiting a TD Store during lobby hours.
If this is in regards to your TD Credit Card and not your Debit Card, please call our Credit Card Specialists directly 24/7 by dialing 888-561-8861.
We hope this helps, Sheila and have a good day.
Megan K, Mount Laurel
June 30, 2015 05:46:17 PM