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Thank you Ms. Megan for your reply. Still it is not clear that what is the time - days I have to wait to get my phone after all the procedure completed and verified by TD Bank?Thank you
Olney Branch,MD has already verified and accepted my and deposited my first deposit in my new bank account.
September 10, 2015 04:56:09 PM
In reply to Kirti, Olney,MD
Thanks for writing back to us, Kirti!
We understand your concerns however to best assist we ask that you contact us directly for help. Please call us 24/7 by dialing 888-751-9000. Our Representatives will be glad to discuss the specifics of this offer and what you are able to do to receive the Android telephone.
Please know that TD Helps is considered an unsecured forum. Because of this we are unable to assist you directly in regards to this promotional offer and your account.
Our Representatives are standing by to assist you, Kirti. We hope to hear from you soon.
Megan K, Mount Laurel
September 10, 2015 04:56:44 PM
In reply to Megan, Mount Laurel
I am sorry international calls from my country are very expensive. I would appreciate if you can solve this query over email or skype so that I can recieve the money that aweber owes to me. Secondly, the only information that I am asking for is the bank name and bank details. Can you please send in that information to me at my mail id
September 11, 2015 10:20:20 AM
In reply to kirti, delhi
Welcome back Kirti,
Since we notice that you didn't mention it, we'd first like to say that in order to receive the Android phone we're offering right now, it would be necessary to redeem your phone offer using the link we provided for you after account opening. You can check out this page: http://bit.ly/1JmpuRB for a bit of info. Kindly note that even if your account is open and active, you won't receive your phone unless you redeem the offer via the link we sent.
If you did receive the link and have redeemed your offer, you can get in touch with us for additional information about the time frame involved. We understand that you're out of the country right now, so we'll be happy to provide a couple of options to contact us. First, we do have two numbers you can reach us on 24/7 from outside the U.S., one of which is toll-free. You may contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
If you have established your Online Banking account with us already, then you also have the option of sending us a Secure Message. To do so, please log in to your account at http://bit.ly/1eaISlq. Once logged in, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a Specialist will respond shortly.
Additionally, there is contact information provided in the link to the offer that we would have sent to you, and you can reach out for more info that way as well.
We apologize that we're unable to communicate with you via email, TD Helps, or Skype, as these are not considered secure forums for your personal account information. However, we're sure we'll be able to help you with this and any other inquiries you may have about your account when you get in touch with us as above.
Thanks again for your message today, Kirti.
Hoping this helps and please enjoy your weekend!
Kristen P, Mount Laurel
September 11, 2015 10:23:21 AM