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Jaime, Claymont, DE.
February 4, 2015 06:54:46 PM
In reply to Jaime, Claymont, DE.
Hi, Jaime! We appreciate your question today and are glad to help out.
Depending on your account type, each time a Non-TD Bank ATM is utilized, including international ATMs, TD Bank may assess an ATM surcharge of $3.00 per transaction. The fee will post the same day as the ATM withdrawal is made. You also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. Please note; fees may subject to change. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
We would also like to take this opportunity to inform you that when you use your TD Bank Visa Debit Card while traveling outside the United States, neither Visa nor TD Bank charges any kind of foreign transaction fees.
To make sure you do not experience any acceptance issues while away, we recommend placing a travel notification on your account for your trip. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000.
If you are enrolled in Online Banking, you can also submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and helps us monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
And should you need to reach us, you can contact us by Secure Message as listed above, or to contact us by phone from outside of the United States, please dial (856)-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
We hope this is the info you were looking for, Jaime! Thanks again for visiting TD Helps and happy travels!
Justin B, Mount Laurel
February 4, 2015 06:58:48 PM