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October 7, 2014 07:15:56 AM
3 people recommended this |
In reply to Chris, Holyoke
We appreciate having you join us at TD Helps, Chris! We'd be happy to help!
In order to process a verification of a mortgage or loan, a signed authorization is needed by the customer. Customers can fax the request to 207-755-4403. If the loan is a legacy Riverside loan they can fax the request to 772-236-2385. Commercial loans can be faxed to 856-533-7138.
Request must include:
Provide a verification of mortgage letter for loan #
Fax number to send request to or send the letter to address on file
Signature of Customer
Consumer requests will be processed within 2 business days. Mortgage and Commercial requests will be processed within 3-5 business days.
For additional questions, feel free to contact our 24/7 Financial Solutions Group at (800) 457-2387.
Thanks again, Chris for visiting us today and please stop by again anytime. We hope this has been helpful!
Yen D, Mount Laurel
October 7, 2014 07:29:55 AM
In reply to Yen, Mount Laurel
You only answer a portion of this question... you gave info for loans... not for deposit accounts.
I am an audit manager/cpa... we send out bank balance confirmations, and TD consistently refers us to confirmation.com
Our firm primarily audits local governments, school boards, and non-profit organizations... paying the fee to confirmation.com (and passing along the cost to our client) is not feasible for this type of client due to budget constraints on their end, and extremely low profit margins on our end... also, we are required by law to confirm these balances in the audit. Can you please provide me with contact info for faxing/emailing/or snail mail to process balance confirmations for our firm? Thank you for your time
November 22, 2014 06:11:54 AM
1 person recommended this
In reply to Steve, Westfield
Good morning, Steve and we appreciate you joining the conversation here on TD Helps.
For deposit accounts verification, we've included all the contact information below:
Fax: (855) 588-8147
Address: TD Bank, N.A.
Attn: Verifications of Deposit
PO Box 3126
Lewiston, ME 04243
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, mount laurel
November 22, 2014 06:12:45 AM
In reply to LiShu, mount laurel
I was given a different fax # and have since faxed over our request to the fax # above. However, what is the turnaround time and what # can I call to ensure that my fax was received and that my request is being processed? Thank you in advance for any additional information you're able to provide.
January 10, 2015 11:42:24 AM
In reply to Jessica, Atlanta
Hello Jessica and thanks for the question.
Once the fax is received, it will be processed within 2 business days. If you have any additional questions or concerns, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
We hope this answer helps and have a great weekend.
LiShu R, Mount Laurel
January 10, 2015 11:43:11 AM
Thank you for your note. Can you please provide the same information for TD Canada Trust? I understand that you are different entities; however we are unable to locate a deposit confirmation contact for the Canadian entity.
May 26, 2017 11:38:35 AM
In reply to Lisa, Austin
Thanks for joining in, Lisa.
We apologize for any inconvenience however we and recommend reaching out to TD Canada Trust directly.
You are able to visit the Canadian TD Helps page here: https://go.td.com/1QBOF4U. Our Specialists on the Canadian Team will be glad to help you to the best of their ability.
You are also able to connect with TD Canada Trust using other points of contact. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you in Canada soon, Lisa. Have a good day.
Megan K, Mount Laurel
May 26, 2017 11:38:54 AM
In reply to Megan, Mount Laurel
My firm has been having issues trying to send confirmations. We have several numbers and no one in your firm for TD Canada Trust is able to confirm which number our requests should be sent to. Is the commercial loan request fax number still xxx-xxx-xxxx? We also have an additional number: 1-xxx-xxx-xxxx which used to work but now we are having issues again.
September 6, 2017 11:24:13 AM
In reply to Julia, Winnipeg
We're sorry to hear about the trouble you've had trying to send your confirmations, Julia. We'd like to help direct you.
Here at TD Bank in the U.S., we wouldn’t be able to confirm the correct fax number for TD Canada Trust, but we'd like to get you in touch with someone in Canada who can.
You can start by posing your question to our friends at TD Helps in Canada, by clicking here: https://go.td.com/1QBOF4U. If you'd like to speak with a representative at TD Canada Trust directly, you can call their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We hope this helps, Julia. Have a great day.
Candice A, Mount Laurel
September 6, 2017 11:26:17 AM