Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have set up an external transfer account and entered the code you emailed me, however when I try to transfer funds the external account does not show up in the drop down box. Please help. Need to make transfer today.
Barbara, Norwood, MA
March 19, 2015 08:58:47 AM
In reply to Barbara, Norwood, MA
Thank you for coming to TD Helps, Barbara.
We're sorry to hear you are having difficulties using the external transfer feature. To better assist you, please feel free to call 800-493-7562, 24/7 to speak with one of our Tech Support Specialists. After account verification they'd be more than happy to review this service with you.
You may also send us a Secure Message through your Online Banking profile. In order to send us a Secure Message, it would be necessary to have an Online Banking account with us and to be logged in. You can log in by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Just click there and follow the prompts!
You may also visit any TD Bank Store during normal lobby hours in person for further assistance if you would like. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Hope this helps and we hope to hear from you soon!
Brian M., Mount Laurel
March 19, 2015 08:59:30 AM