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Transactions made on a trip abroad have been posted to my credit card, and are reflected in my available credit card limit, however the transactions also still appear as pending transactions almost two weeks since they were posted to my credit card bill. I know hotels sometimes place a hold, however this includes every purchase from my trip including hotel, restaurants, etc. Is this normal?
October 11, 2017 12:14:50 PM
In reply to Anne, Toronto
Good afternoon, Anne, and welcome to TD Helps!
We're sorry for any confusion this may be causing you, and we'll be more than happy to help.
We'd first like to take a moment to explain that, at this time, you have reached TD Bank here in the United States. We notice that you're contacting us today from Toronto, and because of this, we believe that your Credit Card may be held with TD Canada Trust. So that we can properly review your concerns, we'd like to recommend that you connect with TD Canada Trust directly.
As this is in regard to a Credit Card, you're welcome to connect with a TD Canada Trust Credit Card Specialist at 1-800-983-8472, between the hours of 7am to Midnight.
We have also provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust. You may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu.
We sincerely hope this helps, Anne. Thanks for stopping by, and have a great rest of your day.
Brittany M, Mount Laurel
October 11, 2017 12:15:07 PM