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I have a charge on Credit Card where it is charged in US dollar but the same charge is CAD. I have the Canadian invoice. What should I do?
Amer Aslam Shah, Bedford
February 13, 2017 07:35:08 AM
In reply to Amer Aslam Shah, Bedford
We understand your concern, Amer. We'd be glad to point you in the right direction.
To best assist with your credit card account, we recommend reaching out to us directly. You are able to contact a Credit Card Specialist 24/7 at 888-561-8861. They would be glad to answer any questions you may have.
Similarly, you are able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If you prefer, you are able to send a secure message via Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Amer. Have a good day.
Megan K, Mount Laurel
February 13, 2017 07:35:20 AM