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What is the foreign transaction fee for withdrawals at European ATMs?
March 9, 2015 12:57:46 PM
In reply to frederick, Waterford
Thank you for coming by TD Helps today, Frederick. We understand your concern and we are glad to help!
We'd like to let you know that with each withdrawal, transfer, and balance inquiry made at an ATM not owned by TD, it is subject to a non-TD ATM fee, which is charged by TD Bank the same business day the transaction is made (fees subject to change). This may be in addition to any fee assessed by the owner of the ATM or network, and may include fees for both withdrawals and balance inquires (or any other transactions done at the ATM). You may reference our current Fee Schedule below.
Depending on the type of account you have with us, your non-TD ATM fees may be reimbursed with a $2500.00 daily minimum balance. Please check out our Fee Schedule for information about the type of accounts needed to avoid a non-TD ATM fee. If you use any ATM in a foreign country, you may also incur international, currency exchange and usage fees regardless of the type of account you have at TD Bank.
For more information on the types of account needed for these fees to be waived and for our current Fee Schedule, you may look here: http://bit.ly/1cTejgt. Please note, fees are subject to change.
With that being said, you'll be glad to know that TD Bank does not charge any foreign transaction fees for transactions made with your TD Bank Visa Debit card. We invite you to review pages 45 of our Deposit Account Agreement at http://bit.ly/1kb17UQ for more information about the exchange rate for purchases. The exchange rate you would receive at an ATM is not set by the bank. Foreign exchange rates fluctuate daily, and customers will pay the exchange rate selected by Visa at the time of an ATM withdrawal. If you have any questions regarding your TD Bank Visa Debit Card, you're more than welcome to reach us 24/7 at 888-751-9000.
Also, if you plan to travel, we recommend contacting us with your travel information to prevent any decline to your cards while you're away. For your debit card, you can do so by calling our Banking Specialists 24/7 at the first number mentioned above, and we will be happy to place your travel notification. If you have already left the country, please call us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
One more easy way to set a travel notification, especially if you already have left, is to send us a Secure Message from your TD Bank Online Banking account. If you've already enrolled, please log in here: http://bit.ly/1eaISlq with your User Name and Password. You can then send us a secure message by clicking on the Customer Service tab, and using the Send a Message link. Please include your related card number(s), exact travel dates, destinations and any connecting flight information if applicable.
Or, for any help you may need, if you're still in the States and you're nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We hope this information is helpful Frederick, and safe travels!
Yen D, Mount Laurel
March 9, 2015 01:24:53 PM