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I deactivated my account last month, but I want to check my transactional information now. How can I do this?
January 23, 2015 06:43:32 AM
In reply to IR, Seoul
Thanks for reaching out to us on TD Helps today. We'll be happy to review some options for obtaining copies of your transactions.
If your account was closed in the past few months and you have another active account with us, you can request statement copies with one of our Banking Specialists and we can mail them out to you to the address we have on record. Since we notice that you're writing in from Seoul, please call Customer Service 24/7 from outside the United States via phone at 1-856-751-9000, or call collect with operator assistance from a land line phone by asking the operator to dial 215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 011-1.
If you no longer have any active accounts with us, seeing that you're not located within the TD Bank footprint at this time we recommend that you reach out to a Representative at your previous home Store to determine the options you have available. You can find our TD Stores with contact information here: http://bit.ly/TDStores. If you'd like us to connect you, use the collect number above during the Store's business hours and we'll be happy to do so.
Please note, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
Hope this is helpful and let us know about any other questions. Have a great one!
LiShu R, Mount Laurel
January 23, 2015 06:44:17 AM