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I am in Argentina and while I was in the US I opened an account which I couldn't close before leaving. Many times I made transfers within my accounts and there were mistakes ranging from 2 to 10 dollars. This happened to me 5 times while I was in the US and once here in my country. Now I owe money and I would like to close my account. TD bank will not be able to call me because I wrote my US number, which is not working. How could I contact someone to explain this? Is there a Skype contact? Thank you
July 22, 2015 10:27:39 AM
In reply to Cecilia, Argentina
Good morning, Cecilia. Thank you for reaching out to us on TD Helps.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we recommend speaking with our Banking Specialists directly via telephone. They're available 24/7 and are ready to discuss your account with you upon proper account verification. When calling from any country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line).
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com to discuss your account further with us. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Hope to hear from you soon, Cecilia. Have a good one!
LiShu R, Mount Laurel
July 22, 2015 10:28:39 AM