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I recently transferred money from my checking to saving account, the money went into my saving fast but now when I check my account, the money I transferred isn't showing up as available in my savings account and it's not pending either. I'm not sure what that means, do I still have to wait for the transfer to go thru? I wanted it to transfer immediately.
February 8, 2017 08:54:42 AM
In reply to Sierra, Philadelphia
Welcome to TD Helps and thank you for sending us your question, Sierra.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Let us know if you have any other banking questions. Have a fabulous day!
Customer Service Team, Mount Laurel
February 8, 2017 08:58:46 AM