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I wast at the TD bank in woodbridge on 11/17/14 to transfer money from the saving accoun (small Business) to the checking and it has not be recorded. What do I do?
November 25, 2014 04:00:20 PM
In reply to MaryAnn, Colonia
Thanks for reaching out to us, MaryAnn and we apologize to hear about any trouble you've had. We'll be glad to review your options.
Our first recommendation would be for you to contact the Woodbridge Store directly to determine if they're able to correct the issue for you. The Store located in Woodbridge, NJ on Saint Georges Avenue can be reached at (732) 750-3728, or stop in there during lobby hours. If this wasn't the location you visited, please find that Store using our Location Finder at http://bit.ly/TDStores. If you call the Store during lobby hours, they should be able to research and correct any error for you.
As this is considered an unsecured forum, please keep in mind that we don't have immediate access to your account. If you prefer, you're also welcome to give us a call so that we can look into this further. If neither transaction was processed, we may be able to complete the transfer by phone for you depending on your accounts, or we can contact the Store on your behalf during their hours. You can reach one of our knowledgeable Banking Specialists at 888-751-9000, who are available for you 24/7.
We hope this will help, MaryAnn! Let us know of any other questions and take care.
Kristen P, Mount Laurel
November 25, 2014 04:03:21 PM