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I tried to add an external account for a transfer; when it ask for confirmation of my email address I entered it; however, I received an error message that the email address I entered was incorrect. How can I fix this isssue. I need the transfer done today. Thanks
July 29, 2014 07:29:40 AM
In reply to Mitsie, Elmont
We appreciate you reaching out to us today, Mitsie.
If you are having trouble verifying your email address when making a Person to Person transfer please contact a Digital Banking Specialist 24/7 at 800-493-7562. They will be able to assist you with confirming your information and setting up your transfer.
If you are working with a short amount of time to send this tranfer you can also send a wire. Feel free to check out TD locations to initiate the wire by visiting http://bit.ly/TDStores. To send a domestic wire you will need the name, address and ABA routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number. You may want to contact the other financial institution to determine what information they require to receive the wire. Please see the link listed below for all applicable fees that may apply.
Keep in mind that transfer fees may apply, for our fee schedule follow this link: http://bit.ly/1cTejgt. We would also recommend checking with the other financial institution to ensure no other additional information is required as well as to obtain information regarding any additional fees for their services. And please note that we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
Hope this helps, Mitsie. Enjoy the rest of your day!
Yen D, Mount laurel
July 29, 2014 07:31:38 AM