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A friend transferred money into my account a few days ago, but it's not showing up in my account. When will it be available?
January 12, 2015 08:35:41 AM
In reply to Rachel, Greer
Good day and thanks for coming to TD Helps, Rachel! We'll be glad to assist you regarding your transfer.
If you are referring to a transfer initiated using our PopMoney service via TD Online Banking, there are two delivery methods your friend can choose from: 3 Days or Next Day. Once submitted, you will receive an email or text message notification of the request in which you are to confirm. Once confirmed, you will then receive the funds according to the delivery method chosen at that time.
If the transfer was initiated via wire transfer, please keep in mind that depending on the currency you are receiving, some transactions may take longer than other. We recommend connecting with the sender for information on what type of funds, US Dollars or Foreign Currency, were sent.
If you prefer to connect with a Banking Specialists who would be more than happy to review the account with you, feel free to reach out to us 24/7 at 888-751-9000. You could also visit any TD Bank location during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Please understand that although we would like to assist you directly, as this is considered an unsecure site, we do not have access to your account information.
We hope this helps and enjoy your day, Rachel.
Yen D, Mount Laurel
January 12, 2015 08:40:43 AM