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opened cross border account last month. Yesterday transferred monies from a U.S. fund account in Canada to the new account, but it appears that the total removed from the account in Canada was not deposited to the cross border account. Why?
October 23, 2014 02:00:14 PM
2 people recommended this |
In reply to michael, harrow
Thanks for sending your question to TD Helps today, Michael.
If you requested the funds to be transferred from your account in TD Canada Trust to your account in TD Bank US using Cross Border Banking, and you have a US fund account in Canada, the funds should be wired from your Canadian account to your US account as expected. For more information about our Cross Border Banking (U.S. & Canada), we invite you to visit here: http://bit.ly/1ienPN4. We also encourage you to review our Fee Schedule here: http://bit.ly/1cTejgt. Please note, incoming wire fees may apply and will be rebated the next business day.
If the discrepancy you're seeing was not due to the fee as listed above, we encourage you to speak with a Cross Border Banking Specialist at (877) 700-2913. Please use Option 1 for Canadian Support as the wire originated in Canada. At that time, we'll be able to review the wire for accuracy and assist you further.
Let us know if you have any other questions, Michael. We hope you have a nice day!
Cameron P, Mount Laurel
October 23, 2014 05:39:03 PM
In reply to Cameron, Mount Laurel
this does not say how to open a U.S. account. I have cross border account in Canada but need an account in Florida to send money from C.anda
Eva, Thornhill Ont.
November 13, 2014 08:25:12 PM
In reply to Eva, Thornhill Ont.
Hey Eva, thanks for joining the conversation here on TD Helps. We would be happy to help!
If you already have an account with TD Canada Trust, you are more than welcome to open an account with us here in the United States because we offer many services to make your Cross Border Banking as convenient as it can be.
If you are a Canadian resident and have a legal address there, you can visit http://bit.ly/1ishIab to begin an account with TD Bank in the United States. Please click on the Open a U.S. Account button on the right side. On the page which follows, additional information about the products we offer is available. Use the Open Account buttons to select your account and begin the application process.
You may also speak with a Representative from our TD Cross Border Banking Support Line 24/7 by calling 1-877-700-2913, who can also assist you in opening the account by phone.
When you are ready to open your new account, you will need to provide your name, street address, date of birth, Social Insurance number and valid identification to complete the account opening process. Please keep in mind that your Canadian consumer credit profile will also be used to verify your identity.
Once your new account is set up, did you know that you have the option to view your TD Bank US account together on the same screen with your TD Canada Trust account via EasyWeb? To make this happen, you may submit this request in person by vising a TD Bank US location or a TD Canada Trust location whichever it convenient to you. To find out TD Bank US locations near you, please visit, http://bit.ly/TDStores. To find out TD Bank Canada Trust locations near you, please visit, http://bit.ly/HqySjY.
You may also want to take advantage of our Cross Border Banking service. You can transfer funds between your TD Bank US and TD Canada Trust accounts at free of charge. If you wish to, please feel free to speak with a Representative from our TD Cross Border Banking Support Line 24/7 at the number listed above. With this feature, you are able to do your banking without having to visit a TD Store! For more information, please take a look here: http://bit.ly/1ienPN4.
We hope this helped Eva. Have a great one!
Justin B, Mount Laurel
November 13, 2014 08:28:42 PM