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I did a transfer from my TD Bank US TD Convenience Checking Account to my TD Canada Trust US Daily Interest Account. I wanted to transfer 400 however only 382.75 made it to my TD Canada Trust US Daily Interest Account
On the brochure it says its free wire transfers up to 100000. Why was there a fee?
March 24, 2015 05:32:57 PM
In reply to JY, Stamford
Thank you for reaching us on TD Helps. We'd be happy to point you in the right direction.
As this is pertaining to your accounts specifically, we ask that you contact us directly for assistance. You are able to call our Cross Border Banking Specialists 24/7 by dialing 877-700-2913. After account verification, our Representatives will be happy to discuss your recent wire transfer. If you prefer to speak to a Representative in person, feel free to visit a TD Store near you during lobby hours. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a Secure Message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Cross Border Banking Specialists.
We hope this helps and have a good day.
Megan K, Mount Laurel
March 24, 2015 05:33:29 PM